1. Introduction
Welcome to Kwikclad – a member of the Kwikstairs Limited group of companies. (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of our ecommerce website located at www.kwikclad.co.uk (the “Site”). By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Site.

2. Definitions
“User”, “you”, “your”: Any individual or entity accessing or using our Site.
“Products”: Goods available for purchase on our Site.
“Order”: A request by you to purchase Products from us.

3. Use of the Site
3.1 Eligibility: You must be at least 18 years old to use our Site. By using our Site, you represent and warrant that you meet this age requirement.

4. Orders and Payments
4.1 Order Acceptance: All Orders are subject to acceptance by us. We reserve the right to refuse or cancel any Order for any reason, including but not limited to availability of Products, errors in pricing or product descriptions, or any other issue.

4.2 Pricing: All prices are listed in GBP (£) and are exclusive of VAT unless stated otherwise. We reserve the right to change prices at any time without prior notice.

4.3 Payment: Payment must be made in full at the time of placing an Order. We accept various payment methods, which will be indicated on the Site.

5. Delivery
5.1 Shipping: We offer shipping within the United Kingdom. Delivery times may vary depending on the location and availability of Products.

5.2 Delivery Charges: Delivery charges will be clearly indicated at the time of purchase and are in addition to the price of the Products.

5.3 Risk and Title: The risk of loss and title for Products purchased from us pass to you upon our delivery to the carrier.

6. Returns and Refunds
6.1 Returns Policy: If you are not satisfied with your purchase, you may return the Products within 14 days of receipt for a full refund or exchange, subject to our Returns Policy. The Products must be returned in their original condition and packaging.

6.2 Refunds: Refunds will be processed within 14 days of receiving the returned Products. Refunds will be issued to the original payment method used for the purchase.

7. Intellectual Property
7.1 Ownership: All content on our Site, including but not limited to text, graphics, logos, images, and software, is the property of Kwikstairs Limited or its licensors and is protected by UK and international copyright laws.

7.2 Use: You are granted a limited, non-exclusive, non-transferable licence to access and use the Site for personal, non-commercial purposes. Any other use of the content on the Site is strictly prohibited without our prior written permission.

8. Limitation of Liability
8.1 Disclaimer: To the fullest extent permitted by law, we exclude all representations, warranties, and conditions relating to our Site and the use of it.

8.2 Liability: Nothing in these Terms will exclude or limit our liability for death or personal injury resulting from our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms
We reserve the right to amend these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

11. Contact Us
If you have any questions about these Terms, please contact us at:

Email: jon@kwikstairs.co.uk

Effective Date: 1st July 2024

By using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.